Returns & Exchanges
At Skincare & Acne Treatments, we want you to feel confident in your skin and your purchase. If a product isn't the right fit for your routine, we offer a 30-day return policy on all eligible items.
Initiate Your Request
Contact our support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring the product is at least 50% full and includes all original components.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our dermatological team inspects the return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing